Correcting Addresses

If you have an excessive number of exceptions, it is best to review the original ASCII file for errors.  You should ensure all addresses in the ASCII file are physical addresses and ensure all records are in the correct ASCII file format.  Recreate the ASCII file to address these problems and reprocess the file.  If you have a manageable number of corrections, you may correct addresses individually within Allocator.

Steps to Update an Incorrect Address

Correcting an address can be performed from any report (except the Allocation Summary and County Allocation reports). However, the process is typically done from the Match Exceptions report.

1. Double-click on any field that pertains to the address.
2. The Geocode Address dialog appears. You may also access this dialog box by going to Tools>Geocode Address from the toolbar or, by right-clicking on the policy and selecting Geocode Address.
3. If any of the addresses appearing in the Candidates list appears to be the correct address, highlight that address and click the Allocate button.
4. If none of the addresses are correct, type the correct address for the policy and press the Geocode button. The first address returned should be the best matching address available. If you agree this is a good match, click the Allocate button. If one of the other candidates in the list appears to be a better match, highlight that address and click the Allocate button. Please note that a record with a poor matching address is already allocated to the city name.  You do not need to choose a bad address from the list just to force the address to be allocated. (see step 5).
5. If you know that the source address is correct, but a proper candidate is not found, you may click on the Allocate to Source City button. This will remove the policy from the Match Exceptions report. A match code of -1 will be assigned to the policy. Note: This does not change the Jurisdiction Assigned to because the policy is already assigned to the source city.