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The Onboarding and Support Associate plays a key role in ensuring a seamless experience for new clients and existing clients as they transition to our new platform. This position focuses on guiding clients through the onboarding process, addressing their questions, resolving issues, and providing ongoing support to help them achieve their goals with our solutions.
The ideal candidate is customer-focused, detail-oriented, and a problem-solver who thrives in a dynamic, fast-paced environment.
The Software Specialist plays a key role in our product development and coding process. You will research, develop, test, and maintain state and local premium tax returns in multiple tax software applications. This is an entry level position and training will be provided.