Part administrative, part client service, the onboarding & support specialist collaborates with the product development team, clients, and other departments to maintain communication, serve as a technical resource, and provide support. This includes onboarding and migration of client accounts to our cloud-based software, help file creation, process documentation, training, data entry, requirements gathering, and user support across multiple products.

The Software Specialist plays a key role in our product development and coding process. You will research, develop, test, and maintain state and local premium tax returns in multiple tax software applications. This is an entry level position and training will be provided.